Privacy Policy
Last updated: April 6, 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email, phone number)
- Payment information for challenge purchases
- Trading account information and performance data
- Communication records with our support team
- Device and usage information when you access our platform
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and send related information
- Monitor and analyze trading performance
- Communicate with you about services, updates, and promotions
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations and enforce our terms
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who perform services on our behalf
- To comply with legal obligations or valid legal processes
- To protect the rights, property, or safety of Funded Neo and our users
- In connection with a merger, sale, or acquisition of our business
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Trading data and account performance records are maintained for compliance and audit purposes.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Object to processing of your personal information
- Opt-out of marketing communications
- Request data portability
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at privacy@fundedneo.com or through our contact page.